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Use this page to answer your compliance-related questions. If you have an urgent request or need to report an issue, email compliance@sparkadvisors.com
Want to Attend a Live Webinar/Training?
Visit
Spark Events · Events Calendar to see what’s scheduled!
🚨Need to Submit Materials for Approval? CLICK HERE
AEP 2026 Info Link Below
AEP 2026
- 📢You now have a Compliance Dashboard in your platform!
Click here to step by step instructions on how to view it!
Key Compliance Topics
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Plan Year & Compliance Updates
Topic
HIDE/FIDE SNP & Other SNP Plans.png&w=1080&q=90)
HIDE/FIDE SNP & Other SNP Plans
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Compliance Allegations & Complaint Questions
Topic
Frequently Asked Questions
Frequently Asked Questions
Topic
Enrollments/Appointments
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Scripts
SOA (Scope of Appointment)
SOA (Scope of Appointment)
CMS Required Info
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Compliant Communicating w/ Medicare Eligible’s
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Compliant Titles, Disclaimers & Logo Usage
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Agents/Brokers as TPMO’s and TPMO Disclaimer
Marketing
Medicare Marketing vs Communication Materials (1)
Medicare Marketing vs Communication Materials (1)
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Marketing Material Deep Dive
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Marketing/Sales Events
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Marketing in a Healthcare Setting and Working with Providers
Submitting Marketing Materials
Submitting Marketing Materials
Communication
Submitting Compliance Materials (1)
Submitting Compliance Materials (1)
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Communication Material Deep Dive
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Educational Seminars & Events
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Lead Generating Activities
Medicare Marketing vs Communication Materials
Medicare Marketing vs Communication Materials
Agency/Agent Created Websites
Agency/Agent Created Websites
Compliance Training Videos
Partnering with Spark Compliance Team
Partnering with Spark Compliance Team
Video
Compliance Basics (8.15.24)
Compliance Basics (8.15.24)
Video
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Compliance Corner (8.22.24)
Video
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Medicare Compliance (8.29.24)
Video
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Compliance Corner (8.29.24)
Video
Compliance Corner (9.5.24)
Compliance Corner (9.5.24)
Video
Compliant Medicare Sales Appointments (9.12.24)
Compliant Medicare Sales Appointments (9.12.24)
Video
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Compliance Corner (9.12.24)
Video
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Compliance Corner (9.19.24)
Video
Compliance Corner (9.25.24)
Compliance Corner (9.25.24)
Video
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Compliance Webinar (9.26.24)
Video
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Compliance Corner (10.2.24)
Video
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Compliance Corner (10.10.24)
Video
📢Need to Chat?
Office Hours – Weekly office hours with the Compliance Team
- Monday: 10:00am–12:00 PM CT – Schedule
- Tuesday: 10:00 AM–12:00 PM CT – Schedule
- Wednesday: 8:00–10:00 AM CT – Schedule
- Thursday: 10:00am–12:00 PM CT – Schedule
🚨Compliance Monitoring Program
Monitoring Program Overview
Spark Agency Compliance Monitoring Program_Version 1.0_July 2025.pdf1153.0KB
Corrective Action Plan Versions
Agency_Corrective_Action_Plan- PDF.pdf215.7KB
Agency_Corrective_Action_Plan- WORD.docx1812.7KB
Compliance Monitoring Training Webinar
- Thursday: July 17th 1:00-2:00PM CT - Schedule
- Tuesday: July 22nd 11:00 AM-12:00 PM CT- Schedule
💡Spark Policies & Code of Conduct
Spark-_Agency_Code_of_Conduct_(October_2024).docx258.7KB
Compliance_PP_Spark_102224_(1).docx56.9KB
🚨 Quick Links
- Scripts
- Plan/Organization Count Calculator
- Communication Material Guidelines
- Marketing Material Guidelines
- Humana Guardrails for Communication & Marketing
- 2025 Required Disclaimer Guidelines
- Educational and Sales/Marketing Events
- 2025 Disaster SEP Reversal
Medicare Acronym List.pdf179.1KB
🚨 HIDE/FIDE/SNP Quick Links
PY_2025_Humana_Guardrails_for_Medicare_Communication_and_Marketing_Materials_and_Activitiespdf.pdf521.3KB
Humana_OEP Reminders & HIDE_FIDE_Dec 2024 (1).pdf201.8KB
- Elevance SNP 2025 Enrollment At-A-Glance
- United Health Care Plan Options
- HIDE/FIDE D-SNP Opportunities 2025
Molina 2025 Product-Medicare_National_8.30b (2).pdf8736.9KB
Wellcare D-SNP PY2025 Enrollment Options_fnl (2).pdf123.2KB
2025_SNP_FAQ_Brokers Devoted (1).pdf547.8KB