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Special ProgramsGetting started
For new-to-Medicare and experienced agents, this guide will tell you what you need to know to get certified and ready-to-sell every year. You can manage all of your carrier contracts directly in the Spark platform. Click below to view details
All Agents
Key resources for both new and experienced agents.
2025 AHIP
AHIP, Carrier Certs, First LooksTake your certifications
View our guide to completing certifications for each carrier.
Contracting with Spark
Select your carriers
If you need help selecting new carriers, please visit our Data Studio to see the most-popular carriers. We recommend that you represent at least 3 major plans to start, and add additional ones as you grow your business.
Get contracted
View our guide to completing contracts for each carrier.
Get contractedUnderstand your contract status
You can view your contract status for each carrier directly in the Spark platform. In some cases your carrier will be pending. Please use this guide to understand what your status means.
Understand your contract statusStatus look stale in your platform? Follow these steps to verify your ready to sell status.
Releases & Important deadlines
You can obtain a release by requesting one from your current upline. If you don’t know who your top-of-hierarchy is, call the carrier directly (if the release is not signed by your current top-of-hierarchy, it can cause delays in processing the transfer and may be denied until the correct release is obtained). The fastest way to transfer your contracts is with an immediate release from your current upline. Otherwise, you may be subject to waiting periods or carrier blackouts. We recommend starting the transfer process immediately and afterwards requesting the release.
Requesting a releaseIf you currently have your contract under another top-of-hierarchy and want to transfer it to Spark before this year’s AEP, you must transfer it before the deadlines below. If you delay, you will not be able to move until Jan 2, 2024. Just request the contract on the Spark Platform to initiate the transfer process.
- Aetna: 6/30
- Anthem: 6/30
- Cigna: 6/30
- Devoted: 8/14
- Humana: 7/10
- Scan: 9/15
- Wellcare: 9/1
- United Healthcare: 5/31
Carrier Contact Information
A comprehensive Medicare carrier contact hub that provides essential details such as support emails, phone numbers, the products each carrier supports, and basic commission information. It also lists the carriers available for contracting under Spark, offering a convenient all-in-one reference for quick access to key Medicare carrier information.
New-to-Medicare agents
For agents who need to take the pre-licensing course, state license exam, purchase E&O insurance, and take AHIP for their first time.
View our detailed step-by-step guide
Experienced agents
For agents who need to add state licenses, set up their agency or take continuing education course.
Track existing licenses
You can export your Producer Report from NIPR following the instructions here. This will enable you to view all your licenses, their expiration dates, and your company appointments. You are able to download a free report one time per year.
Add new licenses
Add licenses directly on NIPR. If you are adding more than 5+ state licenses, we recommend working with a service to manage your new and renewing licenses. Spark works with Supportive Insurance Services and has negotiated a 10% discount for anyone referred by Spark. Email our contact ckrick@supportiveis.com and note Spark to get started.
We strongly recommend working with Supportive Insurance Services if you are an agency adding a non-resident appointment in New York, Florida, and/or California. When adding the New York license, make sure you are adding the Agent (LA) license and NOT the Broker (LB) license. You need the LA license to sell Medicare. Details here.
Set up your agency
Selling additional products
If you plan to sell annuities or certain forms of life insurance, you may need to take an Anti-Money Laundering (AML) training or annuity training.
Frequently Asked Questions
Getting Contracted
Ready to Sell
New States & Carriers
Licensing
← Previous
Next →
- Getting started
- All Agents
- 2025 AHIP
- Take your certifications
- Contracting with Spark
- Select your carriers
- Get contracted
- Understand your contract status
- Releases & Important deadlines
- Carrier Contact Information
- New-to-Medicare agents
- Experienced agents
- Track existing licenses
- Add new licenses
- Set up your agency
- Selling additional products
- Frequently Asked Questions
- Getting Contracted
- Ready to Sell
- New States & Carriers
- Licensing