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    Educational Seminars & Events

    Educational Seminars & Events

    Created
    Mar 19, 2025 2:19 PM
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    Informational Documents

    Educational and Sales_Marketing Events Guide (3).pdf358.8KB
    Marketing vs. Educational Events.pdf156.8KB

    How to Host an Educational Event

    Hosting an Educational Event.pdf2294.3KB

    Hosting an Educational Event/Seminar Rules

    • The Medicare Communications and Marketing Guidelines (MCMG) differentiate between educational and marketing events.
    • At educational events, the focus is on informing beneficiaries about Medicare Advantage, Prescription Drug, or other Medicare programs without steering them towards a specific plan. 
    • Agents/presenters are not allowed to discuss any individual plan specific information such as premiums, co-pays, or plan specific benefits.
    • Educational Events should be held in a public setting, such as a restaurant or public library.  They should not be held in-home or one-on-one settings.

    Meals at Educational Events

    There is currently (2024 selling year) not a dollar limit on the meals as CMS has excluded meals at an educational event under the nominal gift rule. See page 10 of Medicare Communications and Marketing Guidelines (MCMG):  CMS MCMG

    Do’s and Don’ts for Educational Events:

    DO’s
    DON’TS
    Provide generic business reply cards (BRC) to attendees.
    Display a sign-in sheet to collect contact info.
    Give out business cards and contact information for beneficiaries to initiate contact with agent/agency
    Hand out applications/’enrollment forms or any materials or give aways that contain specific plan information
    Use handouts that are generic and educational in nature
    Provide or collect SOA’s, schedule future appointments
    Give an informative and educational presentation and answer attendee questions
    Hold a marketing event within 12 hours of the educational event in the same or adjacent building
    Provide snacks/refreshments/ meal
    Give away cash/ monetary rebates

    Educational Events do not have to be filed with CMS.

    You can advertise Educational Events through most forms of media including

    • newspaper
    • radio
    • flyers
    • direct mail
    • social media

    Marketing educational Event Guidelines

    • All educational events must be explicitly marketed as “educational” to beneficiaries
    • Ads and invitations must contain this disclaimer: “For accommodations of persons with special needs at meetings call <insert phone and TTY number>.”

    Click this link for more information on TTY.

    711 for TTY-Based Telecommunications Relay Service711 for TTY-Based Telecommunications Relay Service

    Agents are allowed to have other “community partners” co-sponsor and be present at the event.  Examples:

    • Realtors
    • Financial and Investment Advisors
    • Other senior focused businesses in the area.

    How to File Events with Carriers

    Most carriers require events to be filed at least 14 days in advance, so plan accordingly.

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    Aetna

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    Alignment Health

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    Cigna

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    Devoted

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    Humana

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    Molina

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    UHC

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    WellCare

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