Spark Help Center
Spark Help Center
Live trainings

Live trainings

Spark Training Academy

View our training calendar

Recorded trainings

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Spark Platform
NameDescriptionDate
In Onboarding Session 1 we cover the basics of getting started with the Spark platform.
February 12, 2024
The Guide to Spark Quote and Enroll is a deep dive into the running our quote and enrollment tool.
September 20, 2023
Workshop guiding you on workflows for utilizing spark on your mobile phone
August 16, 2023
August 3, 2023
Learn how to manage your downline agents in Spark with our new “My Agents” tool.
July 31, 2023
Our first quarterly new features update where Jon will provide a run through of each new feature launch in the Spark platform!
July 21, 2023
In Onboarding Session 2 we cover the lifecycle of a beneficiary in the Spark platform. In the sessions you’ll learn all of the ways that Spark can save you time and money in your daily business.
June 22, 2023
Jon provides a walkthrough on the new Prospecting and Sales pipeline updates to the Spark platform!  
June 1, 2023
The Spark Team covers strategies for leveraging Spark to boost your agent recruiting efforts.
December 15, 2022
A guide to the engagements and support from Spark’s Client Retention program for 2022 AEP.
September 1, 2022
The Spark platform is choc-full of resources to help you market your business! Henry & Jon will give you a deep dive into the real-life strategies you can apply to help Spark up your gam
July 27, 2022
A deep-dive session on how Spark Client services team and help you support and retain your book of business!
February 14, 2024
A walkthrough on using Spark’s newest feature: Call Recording within the platform. Learn how to enable the feature, have inbound and outbound calls, and download the recordings all from the platform.
March 12, 2024
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Onboarding
NameDescriptionDate
In Onboarding Session 1 we cover the basics of getting started with the Spark platform.
February 12, 2024
The Guide to Spark Quote and Enroll is a deep dive into the running our quote and enrollment tool.
September 20, 2023
In Onboarding Session 2 we cover the lifecycle of a beneficiary in the Spark platform. In the sessions you’ll learn all of the ways that Spark can save you time and money in your daily business.
June 22, 2023
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Marketing
NameDescriptionDate
The Spark platform is choc-full of resources to help you market your business! Henry & Jon will give you a deep dive into the real-life strategies you can apply to help Spark up your gam
July 27, 2022
You’ve been enrolling clients with a specific provider, but what should you know prior to approaching them for partnership? This presentation will go through how you can provide value to providers as an agent and how you can develop deeper relationships with them.
July 26, 2022
This session will focus on aligning your business goals and developing a strategy to reach prospects with social media. We will also touch on best practices that include staying compliant online.
July 28, 2022
Jeremiah & Teresa cover strategies for leveraging relationships in your local community to build connections and foster relationships at the grassroots level.
July 29, 2022
Introduction to the Spark Rewards Marketing co-op program. This session is specifically geared towards Direct-to-Spark agents and agencies that have opted-in to the Rewards co-op structure.
May 8, 2023
Mariah covers the basics of creating your first Facebook post. She also covers general strategy for content creation and ad spends.
May 31, 2023
Mariah and Jon cover Spark’s expansive marketing offering. Learn about Marketing Center, Spark’s Client retention, and more!
May 16, 2023
New Agent training session on the basics of marketing. Increase your online presence, learn brand strategy, and get set up with Spark’s onboarding marketing materials.
Henry and Mariah cover marketing strategies and collateral to reach your clients that you have in another BoB (Life or ACA)to cross sell or gather more referrals.
August 11, 2023
Jon covers the 2024 AEP Client Retention Program
August 10, 2023
Mariah covers social media basics and marketing during AEP.
August 8, 2023
Henry and Mariah cover AEP event marketing strategies and new collateral to kick start your events this AEP.
August 9, 2023
Live walkthrough with Mariah on creating your Linkedin Business Page
September 21, 2023
Live walkthrough with Mariah on creating your Facebook Business Page
September 14, 2023
Live walkthrough with Mariah on creating your Google Business Page
September 7, 2023
Learn about the Spark Marketing Center! Mariah will cover, cost, access and the amazing capabilities available with the Marketing Center.
August 29, 2023
Medicare 101 - Medicare 101 presentation using the 2024 deck. Agents can request their own customized presentation to use in their own educational events.
April 17, 2024
Medicare Marketing - How Grassroots Marketing will Grow your Business
April 25, 2024
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Field Work
NameDescriptionDate
A guide to the engagements and support from Spark’s Client Retention program for 2022 AEP.
September 1, 2022
Jeremiah & Teresa cover strategies for leveraging relationships in your local community to build connections and foster relationships at the grassroots level.
July 29, 2022
Medicare 101 - Medicare 101 presentation using the 2024 deck. Agents can request their own customized presentation to use in their own educational events.
April 17, 2024
Medicare Marketing - How Grassroots Marketing will Grow your Business
April 25, 2024
Part 1 of a 2 part series in which Henry works through the high level concepts of Medicaid verification.
July 19, 2022
Part 2 of a 2 part series in which Henry covers the soft skills required to navigate medicaid support and how to leverage Spark for your dual-eligibile clients.
July 21, 2022
The Spark team covers best practices in navigating CMS call recordings requirements. Additionally, we’ll walk you through an introduction to Dialpad, our recommended solution for recording sales calls.
September 28, 2022
Spark VP of Sales, Henry Figueroa, will be giving you an expert's guide on planning for AEP. In this presentation Henry will be combining his vast knowledge on every corner of the industry to give you the steps to running a successful Enrollment Period
September 26, 2022
Henry Figueroa reviews the basics of the industry, setting a plan, finding your circles of influence, and keeping a positive attitude.
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Compliance
NameDescriptionDate
Part 1 of a 2 part series in which Henry works through the high level concepts of Medicaid verification.
July 19, 2022
The Spark team covers best practices in navigating CMS call recordings requirements. Additionally, we’ll walk you through an introduction to Dialpad, our recommended solution for recording sales calls.
September 28, 2022
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Provider Partnerships
NameDescriptionDate
You’ve been enrolling clients with a specific provider, but what should you know prior to approaching them for partnership? This presentation will go through how you can provide value to providers as an agent and how you can develop deeper relationships with them.
July 26, 2022
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AEP
NameDescriptionDate
A guide to the engagements and support from Spark’s Client Retention program for 2022 AEP.
September 1, 2022
Spark VP of Sales, Henry Figueroa, will be giving you an expert's guide on planning for AEP. In this presentation Henry will be combining his vast knowledge on every corner of the industry to give you the steps to running a successful Enrollment Period
September 26, 2022
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New Agent Training
NameDescriptionDate
New Agent training session on the basics of marketing. Increase your online presence, learn brand strategy, and get set up with Spark’s onboarding marketing materials.
Medicare 101 - Medicare 101 presentation using the 2024 deck. Agents can request their own customized presentation to use in their own educational events.
April 17, 2024
Medicare Marketing - How Grassroots Marketing will Grow your Business
April 25, 2024
Henry Figueroa reviews the basics of the industry, setting a plan, finding your circles of influence, and keeping a positive attitude.
Medicare 102 will be an advanced look into Medicare. We will take a look at MACRA, how is Medicare really funded and the financial outlook of Medicare, reasons for approval or denial of some services and how Medicare interacts with Med supps and MAPD plans.
July 22, 2022
Intro to Medicare Sales, the Spark Team trains you on how to be an expert for your clients. In this session Courtney dives into all of the specifics from our Medicare 101 presentation that the Spark Team provides to all of our agents.
May 1, 2023
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En Español
NameDescriptionDate
¡Estamos entusiasmados de lanzar la integración de cotización e inscripción de Spark! Con esta función, podrá enviar alcances, cotizaciones y solicitudes de inscripción a sus clientes directamente desde la plataforma Spark. Comuníquese con support@sparkadvisors.com si tiene alguna pregunta.
October 24, 2023

support@sparkadvisors.com