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    Platform Changelog

    Platform Changelog

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    Keep track of all the changes we’ve been making at Spark to improve your experience

    Platform Changelog

    RTS 2026RTS 2026
    RTS 2026
    Aug 4, 2025
    Back OfficeBack Office
    Back Office
    Jul 8, 2025
    Agency Book of BusinessAgency Book of Business
    Agency Book of Business
    Jul 8, 2025
    Sunfire BlazeSunfire Blaze
    Sunfire Blaze
    Jul 8, 2025
    Agent LeaderboardAgent Leaderboard
    Agent Leaderboard
    Jul 8, 2025
    Online Reviews (Opt-In)Online Reviews (Opt-In)
    Online Reviews (Opt-In)
    May 27, 2025
    Client Retention MVPClient Retention MVP
    Client Retention MVP
    Mar 24, 2025
    2FA - Two-Factor Authentication2FA - Two-Factor Authentication
    2FA - Two-Factor Authentication
    Jan 8, 2025
    Customizable Needs Assessment SurveysCustomizable Needs Assessment Surveys
    Customizable Needs Assessment Surveys
    Jan 7, 2025
    Bulk Send Needs AssessmentBulk Send Needs Assessment
    Bulk Send Needs Assessment
    Jan 7, 2025
    Prescription Drug UpdatePrescription Drug Update
    Prescription Drug Update
    Nov 19, 2024
    Automated Plan Exits for Certain CarriersAutomated Plan Exits for Certain Carriers
    Automated Plan Exits for Certain Carriers
    Oct 2, 2024
    Add Your Headshot to Your SunFire PURLAdd Your Headshot to Your SunFire PURL
    🖼️
    Add Your Headshot to Your SunFire PURL
    Oct 1, 2024
    2024/2025 Toggle for Plans in SunFire2024/2025 Toggle for Plans in SunFire
    🔆
    2024/2025 Toggle for Plans in SunFire
    Oct 1, 2024
    Scope of Appointments are now connected to Permission to Contact Forms and Needs Assessments!Scope of Appointments are now connected to Permission to Contact Forms and Needs Assessments!
    Scope of Appointments are now connected to Permission to Contact Forms and Needs Assessments!
    Sep 30, 2024
    Scope of Appointments No Longer Require Contact’s Address in order to SendScope of Appointments No Longer Require Contact’s Address in order to Send
    Scope of Appointments No Longer Require Contact’s Address in order to Send
    Sep 16, 2024
    Updated Contact Reporting Updated Contact Reporting
    Updated Contact Reporting
    Sep 16, 2024
    Needs Assessment Survey Filtering (includes AEP Surveys)Needs Assessment Survey Filtering (includes AEP Surveys)
    Needs Assessment Survey Filtering (includes AEP Surveys)
    Sep 3, 2024
    Prescription and Provider Sections When Adding/Editing a ContactPrescription and Provider Sections When Adding/Editing a Contact
    Prescription and Provider Sections When Adding/Editing a Contact
    Sep 3, 2024
    Bulk Send SOA Bulk Send SOA
    Bulk Send SOA
    Aug 26, 2024
    New Needs AssessmentNew Needs Assessment
    New Needs Assessment
    Aug 26, 2024
    Lead Intake FormLead Intake Form
    Lead Intake Form
    Aug 26, 2024
    AEP 2025 FeaturesAEP 2025 Features
    AEP 2025 Features
    Aug 26, 2024
    User ManagementUser Management
    User Management
    Aug 12, 2024
    Contact Details UpdateContact Details Update
    Contact Details Update
    Aug 12, 2024
    Campaign Opt Out Language Changes Campaign Opt Out Language Changes
    Campaign Opt Out Language Changes
    Jul 29, 2024
    Policy Card Layout ChangesPolicy Card Layout Changes
    Policy Card Layout Changes
    Jul 29, 2024
    Sign Out Button and Settings ChangesSign Out Button and Settings Changes
    Sign Out Button and Settings Changes
    Jul 2, 2024
    Sticky Note in Contact HeaderSticky Note in Contact Header
    Sticky Note in Contact Header
    Jul 2, 2024
    Client Retention Program: Self Opt-inClient Retention Program: Self Opt-in
    Client Retention Program: Self Opt-in
    Jun 14, 2024
    Carrier Contracts - 2025 StatusCarrier Contracts - 2025 Status
    Carrier Contracts - 2025 Status
    Jun 13, 2024
    Linked Completed Permission to Contact FormsLinked Completed Permission to Contact Forms
    Linked Completed Permission to Contact Forms
    May 28, 2024
    Marketing MaterialsMarketing Materials
    📮
    Marketing Materials
    May 28, 2024
    Spanish Newsletter - Client Retention ProgramSpanish Newsletter - Client Retention Program
    📄
    Spanish Newsletter - Client Retention Program
    May 15, 2024
    Agency View for Agency PrincipalsAgency View for Agency Principals
    Agency View for Agency Principals
    Apr 4, 2024
    CA License IDs Added to CommunicationsCA License IDs Added to Communications
    ©️
    CA License IDs Added to Communications
    Apr 2, 2024
    Carrier Contracting PageCarrier Contracting Page
    Carrier Contracting Page
    Mar 25, 2024
    Spark Call RecordingSpark Call Recording
    📲
    Spark Call Recording
    Mar 12, 2024
    Sparky! Our AI-Powered ChatBotSparky! Our AI-Powered ChatBot
    Sparky! Our AI-Powered ChatBot
    Feb 5, 2024
    Contact Details and Marketing Page Layout ChangesContact Details and Marketing Page Layout Changes
    Contact Details and Marketing Page Layout Changes
    Jan 18, 2024
    New Spark Help FooterNew Spark Help Footer
    New Spark Help Footer
    Jan 18, 2024
    Changes to Dashboard and ReportingChanges to Dashboard and Reporting
    Changes to Dashboard and Reporting
    Jan 10, 2024
    Copy a list of email addresses from contact list reportsCopy a list of email addresses from contact list reports
    📨
    Copy a list of email addresses from contact list reports
    Dec 22, 2023
    Write in reason for appointment with SOA if within 48 hoursWrite in reason for appointment with SOA if within 48 hours
    Write in reason for appointment with SOA if within 48 hours
    Dec 22, 2023
    2024 Plans for Contacts2024 Plans for Contacts
    2024 Plans for Contacts
    Oct 6, 2023
    AEP 2023 Dashboard UpdatesAEP 2023 Dashboard Updates
    AEP 2023 Dashboard Updates
    Oct 6, 2023
    Changes to the prescription drugs searchChanges to the prescription drugs search
    💊
    Changes to the prescription drugs search
    Oct 2, 2023
    2023/2024 Toggle for Plans in SunFire2023/2024 Toggle for Plans in SunFire
    🔆
    2023/2024 Toggle for Plans in SunFire
    Oct 1, 2023
    Guides for ordering enrollment kits added to help centerGuides for ordering enrollment kits added to help center
    Guides for ordering enrollment kits added to help center
    Sep 15, 2023
    Candidate does not have a prescription, provider, or on MedicareCandidate does not have a prescription, provider, or on Medicare
    Candidate does not have a prescription, provider, or on Medicare
    Sep 15, 2023
    Needs Assessment - New Workflow for Prospects and ClientsNeeds Assessment - New Workflow for Prospects and Clients
    Needs Assessment - New Workflow for Prospects and Clients
    Sep 13, 2023
    Contact List and Reporting UpdateContact List and Reporting Update
    Contact List and Reporting Update
    Sep 4, 2023
    48 Hour Rule for Scope of Appointment48 Hour Rule for Scope of Appointment
    48 Hour Rule for Scope of Appointment
    Sep 4, 2023
    Spark Mobile TipsSpark Mobile Tips
    📱
    Spark Mobile Tips
    Aug 21, 2023
    Guías en español (Guides in Spanish)Guías en español (Guides in Spanish)
    Guías en español (Guides in Spanish)
    Aug 21, 2023

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