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    Anthem Upline Transfer Information

    Anthem Upline Transfer Information

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    Anthem Upline Transfer Information

    We are excited to share that Spark downlines are now eligible to complete a link to finalize their transfers for Anthem to Agent Pipeline.

    As a refresher, Spark made a strategic decision to partner with Agent Pipeline (APL) earlier this year. Anthem requires EVERY agent to complete a link to transfer. The good news is that the link takes less than 10 minutes to complete! We’ve created a step-by-step guide to help you through this.

    Agency Owners / Corporate Contracts

    📣

    Note: Only complete the link if it says on behalf of Agent Pipeline

    Complete the link that you should receive via email from software.support@anthem.com.

    You can follow this walkthrough: Anthem: Contracting (New & Transfer) - Agency Detail

    Please note the following:

    • Be sure to expand the Personal Information section and select Yes to the question: Are you the Principal of an Agency of General Agency?
    • Add your agency information
    • In Step 9, for the question Select who your Medicare commissions should be paid to: Select 3 Tier Broker Owned Agency
    • You will need:
      • Anthem Username/Password
      • Agency Tax ID
      • Banking Information
      • States (available in the Carrier Contracts section of the platform)

    Field or LOA Agents

    📣

    Note: Only complete the link if it says on behalf of Agent Pipeline

    Complete the link that you should receive via email from software.support@anthem.com.

    You can follow this walkthrough: Anthem: Contracting (New & Transfer)

    Have any questions? Email us at support@sparkadvisors.com. Please be sure to include your NPN, any screenshots, and any additional details.

    FAQ

    ‣
    Why haven’t I received my link request yet?
    ‣
    I’ve completed all the steps with Anthem, and I still do not show as Ready to Sell.
    ‣
    What if there is a state in my link that I don’t want to pay the fee for?
    ‣
    Why is my Anthem contracting at a standstill due to fees?
    ‣
    What should I enter for the recipient of Medicare commission payments?
    ‣
    What if I can’t log in to Anthem?
    ‣
    If I’m an agency principal but didn’t mark myself as an agency principal, what do I do?
    ‣
    I’m unable to complete my certifications because the system indicates that my NPN is already in use.
    ‣
    I’ve heard that I’m supposed to receive a link but haven’t yet.
    ‣
    Do I have a deadline to complete my link?

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