Getting started
About Spark
AEP 2026
Onboard to our platform
La Plataforma en Español
Spark Support TeamsThe Spark platform
Platform Features
Quote & Enroll
Marketing
Client Services
Client Retention
Record Your Calls
Platform ChangelogBack office
Finance & Commissions
Contracting
ComplianceCarrier Resources
Contacts & Events
Plans & Insights
Additional MaterialsTraining
Agent Training
Live trainingsAs sales agents, part of the sales process is handling and overcoming objections. Objections can be stated as questions or an outright “no”. Here are some guide points to help turn more “no’s” into “knows”. The key is getting to the root cause of the prospect's objection; what's really motivating them?
These are common objections you should be prepared to handle.
‣
“I already have Medicare.”
‣
"I don't want to change plans"
‣
“I don’t want to switch doctors.”
‣
“Can you just send me a quote?”
‣
“I need to think about it.”
‣
“I need to talk with my children/spouse first.”
‣
“I didn’t ask for a quote!”
‣
“I’m busy OR I don’t have time right now.”
‣
“I thought you were sending me a quote, can’t I do this all online?”
‣
“That’s going to be too expensive!”
‣
“I already have employer coverage.”
- “I already have Medicare.”
- "I don't want to change plans"
- “I don’t want to switch doctors.”
- “Can you just send me a quote?”
- “I need to think about it.”
- “I need to talk with my children/spouse first.”
- “I didn’t ask for a quote!”
- “I’m busy OR I don’t have time right now.”
- “I thought you were sending me a quote, can’t I do this all online?”
- “That’s going to be too expensive!”
- “I already have employer coverage.”