Getting started
About SparkAEP 2025Onboard to our platformExpress Pass to Quote and Enroll for AEP La Plataforma en EspañolSpark Support TeamsThe Spark platform
Platform FeaturesQuote & EnrollMarketingClient ServicesClient RetentionRecord Your CallsPlatform ChangelogBack office
Finance & CommissionsContractingComplianceAgent Support RequestsCarrier Resources
Contacts & EventsPlans & InsightsAdditional MaterialsTraining
Agent TrainingLive trainingsAdvanced
Special ProgramsAEP 2025
With so many moving parts and changes to Medicare, AEP is shaping up to be a historic enrollment season. Be sure to bookmark this resource as a meeting place for all things AEP prep! The Spark Team will be updating it weekly.
Last Updated: 11/19/2024
- AEP 2025
- AHIP, Certifications & First Looks
- New to Spark? Get Onboarded to your Platform Today!
- Spark Platform Release Roadmap
- Anticipated Changes in the New Plan Year
- Retail Opportunities
💡 Be sure to check out our Event Calendar HERE to sign up for ongoing training sessions to prepare your for this AEP! Have a question? Send us a note to support@sparkadvisors.com, we’d be happy to help!
AHIP, Certifications & First Looks
AHIP & Certification season is in full swing! Get ahead on completing your 2025 certs with these resources.
- Click HERE to complete your AHIP with Spark’s 125$ discount link. (50$ off the standard $175 exam price).
- Sign up for our next AHIP Office Hours session on 7/24 HERE for support in completing your exam.
- To view your 2025 Certification status and instructions on completing your Certifications head to the Contracting page in your Spark account HERE.
- Contract statuses update by Monday. There is a 7-day delay on carrier reporting. Contact the carrier directly to confirm your ready-to-sell status.
- View our database of Carrier First Looks in our Help Center HERE.
- For information on carrier roll out events connect with your upline agency for any upcoming dates. Refer to your carrier portals for info concerning carrier hosted rollout dates.
- View a list of walkthroughs on how to order enrollment kits from our major Carrier Partners at the link HERE.
New to Spark? Get Onboarded to your Platform Today!
Need help getting set up with your Spark platform account in time for AEP - check out our express guide to getting your Spark account set up in time for AEP.
Spark Platform Release Roadmap
The Spark Tech Team is working hard to bring new features and updates to the Spark platform to support your business this AEP! Check out our Changelog for a running history of new platform features shipped to Spark.
Feature | Release Date | More Details | Learn More |
User Management | 8/12 | Manage admins, agents, or Agency Principals in your account, tailoring their access to support all of your needs (especially during the chaos of AEP!) | |
Contacts Redesign | 8/12 | Add even more valuable coverage data to a contact’s profile, including chronic conditions and detailed information on Extra Help and Medicaid.
Prefer to add critical details yourself over using the AEP or Needs Assessment surveys? We're introducing a streamlined flow for rapid data entry to your contacts this upcoming AEP! | |
AEP Retention Survey | 8/26 | Spark sends automate email and postcard drip campaigns to your enrolled beneficiaries in time for AEP! | |
Needs Assessments 2.0 & Prospect Intake Assessment | 8/26 | Reduce manual data entry for new prospects and quickly gather essential information before meeting new clients. Send an individual needs assessment to a specific contact or engage your entire contact list and send one in bulk.
Add a needs assessment and SOA to your PTC links for sources.
Automatically add potential clients to your book through a generic link that drives to a streamlined needs assessment, PTC, and SOA.
| |
Production View | 8/26 | With Production Policy level production reports will be surfaced in your Spark account. In this report you’ll be able to view all of your enrollment progress (pending, active, termed) and statuses across carriers. | |
AEP Marketing Materials Package | 8/26 | Promote your services and acquire new clients with six new personalized, printable marketing assets specifically designed for AEP found in the Marketing Materials section of your Spark account. | |
Bulk Send SOAs | 8/26 | Send SOAs in bulk to your entire book of business (valid for 12 months!) and spend more time focusing on client needs and enrollments. |
Anticipated Changes in the New Plan Year
With so many changes coming to Medicare all at once, Spark is working to keep you up to date with what you need to focus on this AEP. Here’s a list of webinars and resources to help you stay ahead of the game:
- 2025 Medicare Part D Webinar - Watch Recording HERE
- Learn about the upcoming changes to Medicare Part D Plans in Plan Year 2025 and how this affects you and your clients.
- 2025 Medicare Supplement Trends Webinar - Watch Recording HERE
- Learn about what changes to expect in Medicare Supplement plans in 2025 and how this affects you and your clients.
- 2025 Medicare Advantage Trends Webinar - Watch Recording HERE
- Learn about 2025 Medicare Advantage Plans Trends and Changes and how this affects you and your clients.
- 2025 Dual Eligible and LIS Webinar - October 9, 2024 Register HERE
- Learn about the changes to Special Enrollment Periods for Dual Eligible and LIS beneficiaries
- “Preparing for a Historic AEP” post from Spark CEO James Jiang
Retail Opportunities
As of September 20, 2024, please reach out to your direct upline agency for any information concerning retail opportunities.