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AEP 2025
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La Plataforma en Español
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Special ProgramsSpanish Translations with Spark
Engage with your diverse clientele with just a couple clicks! Many of Spark’s features and correspondences are available in Spanish.
How to mark your contacts as Spanish “preferred language”
Features that Translate to Spanish
The following features will route Spanish engagements to contacts with a Spanish language preference in Spark. For a quick walkthrough on how to change a contacts language preference click HERE.
- Support Request/Client Services - Contacts that have a Spanish Language preference will receive assistance from a Spanish speaking navigator.
- Sources - Contacts that have a Spanish Language preference will receive the Sources survey translated to Spanish
- Needs Assessment - Contacts that have a Spanish Language preference will receive the Needs Assessment survey translated to Spanish
- Scope of Appointment - Contacts that have a Spanish Language preference will receive the Scope of Appointment translated to Spanish
- Client Retention Program - Our client retention program sends postcards and emails in Spanish to all contacts identified as Spanish speakers.
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