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    [ARCHIVED] Spark Help Center (VISIT https://help.sparkadvisors.com/en/)
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    Spark on your Mobile Phone
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    Spark on your Mobile Phone

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    Getting started

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    Spark on your Mobile Phone

    Get Spark on your phone so you can access the platform on-the-go!

    We know a lot of our agents are always on the go, so the team at Spark wanted to create this guide for how you can best utilize Spark through your mobile device. We hope this helps you!

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    Creating Spark Mobile Icon on iPhone/Android Home Screen

    For iPhone

    For Android

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    Turning on Text Notifications through Spark Mobile

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    Update Contacts on your Mobile Phone

    Need to update a contactā€™s information through your mobile device? Check out the video below or read through our guide on how to!

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    Send Needs Assessment on your Mobile Phone

    If you need to send a Needs Assessment through mobile, this guide will be helpful for you. Check out the video below!

    We have the instructions step-by-step as well: Mobile SOA

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    Troubleshooting

    I am having issues running Sunfire on my iPad/iPhone when using Safari and/or the Launch Sunfire button is unresponsive.

    1. Open theĀ SettingsĀ app on your iPhone.
    2. Scroll down and tap onĀ Safari.
    3. Scroll to theĀ Block Pop-upsĀ setting andĀ turn it OFFĀ (the slider should turn grey).
    4. Return to Safari and go back toĀ platform.sparkadvisors.com.
    5. Navigate to theĀ Quote & EnrollĀ section and clickĀ Launch SunFire.
    6. You should see a pop-up message like the one below ā€“ tapĀ ā€œAllowā€.
    image
    • Spark on your Mobile Phone
    • Creating Spark Mobile Icon on iPhone/Android Home Screen
    • Turning on Text Notifications through Spark Mobile
    • Update Contacts on your Mobile Phone
    • Send Needs Assessment on your Mobile Phone
    • Troubleshooting