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About Spark
AEP 2026
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La Plataforma en Español
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Live trainingsSpanish Translations with Spark
Engage with your diverse clientele with just a couple clicks! Many of Spark’s features and correspondences are available in Spanish.
Translating the Platform to Spanish in Google Chrome
When using Google Chrome, you are able to translate your current page on the platform into Spanish. See the following guide to learn how to set up page translation.
Marking your contacts as Spanish “Preferred Language”
Features that Translate to Spanish
The following features will route Spanish engagements to contacts with a Spanish language preference in Spark. For a quick walkthrough on how to change a contacts language preference click HERE.
- Support Request/Client Services - Contacts that have a Spanish Language preference will receive assistance from a Spanish speaking navigator.
- Sources - Contacts that have a Spanish Language preference will receive the Sources survey translated to Spanish
- Needs Assessment - Contacts that have a Spanish Language preference will receive the Needs Assessment survey translated to Spanish
- Scope of Appointment - Contacts that have a Spanish Language preference will receive the Scope of Appointment translated to Spanish
- Client Retention Program - Our client retention program sends postcards and emails in Spanish to all contacts identified as Spanish speakers.
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