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    [ARCHIVED] Spark Help Center (VISIT https://help.sparkadvisors.com/en/)
    2FA - Two-factor Authentication

    2FA - Two-factor Authentication

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    Getting started

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    Add an optional, extra layer of security to your Spark account.

    How it works

    Two-factor authentication (2FA) adds an extra layer of security to your Spark account. When enabled, agents will sign into their account with their username and password, and then provide an additional verification code sent to their email, phone, or authenticator app.

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    Getting Started

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    Authenticator App

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    SMS / Text Message

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    Email

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    Disabling 2FA

    Check out the 2FA feature in the Spark platform HERE. Having trouble getting access to your platform? Reach out to the platform team at support@sparkadvisors.com.

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    Please Note: Using the 2FA feature is optional and will always be disabled. If agents are interested in using the feature, they first must activate it within their profile.
    • How it works
    • Getting Started
    • Authenticator App
    • SMS / Text Message
    • Email
    • Disabling 2FA
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    support@sparkadvisors.com