Tags
Files & media
Getting started
About Spark
AEP 2025
Onboard to our platform
Express Pass to Quote and Enroll for AEP 
La Plataforma en Español
Spark Support TeamsThe Spark platform
Platform Features
Quote & Enroll
Marketing
Client Services
Client Retention
Record Your Calls
Platform ChangelogBack office
Finance & Commissions
Contracting
ComplianceCarrier Resources
Contacts & Events
Plans & Insights
Additional MaterialsTraining
Agent Training
Live trainingsAdvanced
Special ProgramsAdd an optional, extra layer of security to your Spark account.
How it works
Two-factor authentication (2FA) adds an extra layer of security to your Spark account. When enabled, agents will sign into their account with their username and password, and then provide an additional verification code sent to their email, phone, or authenticator app.
Getting Started
‣
Authenticator App
‣
SMS / Text Message
‣
‣
Disabling 2FA
Check out the 2FA feature in the Spark platform HERE. Having trouble getting access to your platform? Reach out to the platform team at support@sparkadvisors.com.
Please Note: Using the 2FA feature is optional and will always be disabled. If agents are interested in using the feature, they first must activate it within their profile.