Contact Sync (Webhook Guide)

Spark Webhooks are a new feature that allows you to unidirectionally sync your contact information to your supported 3rd party platform of choice! This guide will explain how to add a webhook using the GoHighLevel (GHL) platform as an example.

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Note: The webhook will only push out contacts with an active or pending policy.

Adding a Webhook

Our webhook is compatible with any platform that supports webhook integration. Webhook triggers typically occur within a few seconds, though in rare cases, there may be a slight delay of a few minutes.

Set up your webhook by navigating to Back Office and selecting Manage platform data.

Click Add Webhook URL and paste your webhook endpoint URL in the box.

Click "Test URL" to send a test payload to make sure the connection works.

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Tip: if you want to send multiple test URLs, just delete and re-paste the same URL, and you will be able to click the Test button more than once.

If you're an LOA Agency Principal (AP), you'll need to invite all your agents to the LOA platform to ensure the webhook functions properly across your agency. For more information, please see Agency Book of Business.

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Note: We no longer push based on Beneficiary Lookup status. However, prior to AEP, we will push application status updates that come through our carrier data.

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Payload

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Product Types

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Veteran Statuses

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Primary Contact Values

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Example: GoHighLevel (GHL)

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