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    /Enrollment/ Election Period Guide
    Enrollment/ Election Period Guide
    Enrollment/ Election Period Guide

    Enrollment/ Election Period Guide

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    General SEP Situations

    🚨 Check out Medicare.gov to view more in depth SEP Situations!

    • You(Member) change where you live
    • You(Member) lose your current coverage involuntarily
    • You(Member) have a change to get other coverage(VA/TRICARE/Union/PACE/etc)
    • Your(Member) plan changes its contract with Medicare
    • You(Member) gain more coverage (Extra Help/Medicaid/SPAP/etc)

    Election/Enrollment Periods, including Special Enrollment Periods (SEP’s)

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    General Information about Enrollment/Election Periods: Use the Carrier Enrollment Period Guides below to assist in choosing the correct enrollment period prior to completing an enrollment form.

    Aetna medicare_election_periods guide 4.18.24.pdf1708.6KB
    Devoted election-period-guide November 2024.pdf757.4KB
    Humana Election Periods Guide 1.23.25.pdf539.3KB
    UHC 2024-2025 Election Period Booklet 12042024 v4.pdf578.6KB
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    Open Enrollment Period (OEP) Resources

    Humana OEP Reminders Dec 2024 (1).pdf201.8KB
    Devoted 2025 Broker_OEP_training_guide (1).pdf315.7KB
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    Weather Disaster SEP’s - how to find SEP lists on Carrier Broker Portals/Update to Weather SEP 4/1/25

    Weather_Disaster SEP lists on Carrier Sites (1).pdf48.8KB

    Aetna

    • Log in to the broker portal, Producer World
    • Scroll down and click on Individual Medicare under News Heading….different than from Individual Medicare in the top toolbar
    • On Producer News page click on Individual Medicare tab
    • Click on SEP announcements and a menu will open by month and state

    Anthem

    • Log in to the broker portal, Producer Toolbox
    • Scroll down to Medicare Quick Links on right side
    • Click on Broker Connect
    • Click On Communications in upper toolbar
    • Scroll down to Updated SEP Disaster Declaration List
    • Click on Learn More and an excel file will download

    Cigna

    • Log in to the Broker Portal, Cigna for Brokers
    • Scroll down to Tools and click on Medicare Producers University
    • Click on Resource Center
    • Click on Agent Communications
    • Ongoing SEPs, Disaster, and Emergency Declarations
    • Click on Ongoing SEP Tracker and an Excel sheet will download

    Devoted

    • Log in to Devoted Agent Portal
    • On home page scroll down to Sales Tools heading
    • You’ll see a link “View active SEP list”
    • Click on that list and a pdf will open

    Humana

    • Log in to Broker Portal, Vantage
    • Scroll down until you see Additional Resources heading (on the right side)
    • Look for a hyperlink titled “SEP for Individuals Affected by a Disaster or Emergency”.
    • Click on the hyperlink and it will open a pdf showing all available SEP’s by state.

    WellCare

    • Log in to Broker Portal
    • Click on Centene Workbench
    • Under Quick Links heading click on Broker Quick Links
    • Scroll down to Application & Enrollment Resources
    • Under Special Election Periods, click on Active SEP’s hyperlink
    • A new window will open with Active SEP’s

    UHC

    • Log in to broker portal, Jarvis
    • Type in SEP in Search Bar
    • Scroll down and click on “State SEP Information” link.
    • An Excel document will download showing available SEP’s
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    Dual Eligible and Extra Help/LIS SEP Changes