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Contracting
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Special ProgramsPlease submit any questions you have regarding the Spark platform, quote & enroll, commissions, or contracting. If you are experiencing an issue in a carrier portal, please call the carrier directly!
Contracting Support Requests
Contracting Link
I am experiencing issues with a contracting link. I need a link resent.
Certifications
Certifications aren’t appearing in the carrier portal. I’m getting an error message.
Other - Contracting
I have a question about something else contracting related.
Contract Status
I think my contract status is incorrect. I need an update made to my contract status.
Ready to Sell Status
My contract isn’t updated as ready to sell. I don’t see my contract in Quote & Enroll (Sunfire).
Add a New Carrier Contract
I would like to get a new carrier contract.
Add a New State
I got a new state license and need to add the appointment to my carriers.
Platform/Enrollment Support Requests
Platform Team Request
How to use the Spark Platform, Book of Business Issues
Request Training
I want to attend a training session, I need to schedule a support call for the Spark Platform.
Platform Feedback
Request a Spark Platform feature, vote and comment on requests by other agents.
Quote & Enroll
Issues with logging in, missing plans, plan costs, provider network, enrollment forms, and more.
Other Support Requests
Finance Request
Please email finance@sparkadvisors.com for support.
Compliance Request
Request a compliance review.
Commissions Requests
I have a question about commission processing, my commissions require review.
Other
None of the above topics fit my issue!